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Verify you are using Outlook 2007 by opening the application and go to Help - About. CIS does not recommend Outlook versions other than 2007 or 2003. Most students, faculty and staff can upgrade to Outlook 2007 (a part of Microsoft Office 2007) under terms of our license agreement with Microsoft. Please see our Software Distribution page for details.


  • Windows Vista or Windows XP
  • Outlook 2007 with the latest Microsoft Office and Windows updates.
  • Broadband Connection (Cable Modem or DSL, not dial-up modem)

How To:
  1. Open Outlook from the Start Menu

  2. A window will open, asking you to do an Auto Account Setup. If prompted, make sure you choose connect using Microsoft Exchange

  3. Enter your Full Name and email address "" and password. Select Next.

  4. Outlook will auto-configure your email account and upon completion allow you to click finish

  5. Outlook is now configured for use on or off campus. If ever prompted to log in, use your full email address and password.
Common Problems:

Note: When first using this service, please note the following:

  • The initial folder synchronization when Outlook starts up may take 5-10 minutes. This process ensures the messages in your Outlook mailbox reflect what is on our email server.
  • Due to the large amount of data being transferred, other tasks on your computer or network may experience slowness while the mailbox is being downloaded. Please have patience.

Last Updated: 6/1/2012