Through The Standard and Horizon Health EAP Services, several types of support services are available to help employees effectively deal with concerns both in and out of the workplace. The following employee support information and programs are provided:
HorizonCare Program - available to employees eligible for SPU's Long Term Disability (LTD) insurance
This program allows employees to confidentially consult over the telephone on an unlimited basis to help find solutions and resources to meet life's challenges such as child and elder care, alcohol and drug abuse, difficulties in relationships, stress and anxiety with work or family, depression, personal achievement, life improvement, emotional well-being, financial and legal concerns, and grief and loss. It provides 24-hour telephonic access and three face-to-face assessment and counseling sessions.
Call 1-888-293-6948 (or TDD 1-866-846-5949) to access services 24 hours a day or to view resources online, visit http://www.horizoncarelink.com/hcl_new/login.aspx (Note: For the Login ID enter standard, for the Password, enter eap4u).
WorkLife Services - available to employees eligible for SPU's Long Term Disability (LTD) insurance
This program can save you countless hours by researching and providing referrals for important issues such as education, adoption, pet care, daily living and travel. A broad range of educational materials and guide books on dependent care topics is also available. Please note however, the employee is responsible for any referral services accepted that are not part of the HorizonCare program.
Use the access information listed under HorizonCare Program above.
A comprehensive program of information, referral, assistance, transportation and evacutation services designed to help you respond to medical care situations and many other emergencies that may arise during travel. This 24-hour network of emergency medical and legal resources offers valuable protection for you and your family when you travel more than 100 miles from home. With just one call, covered employees and their families have access to qualified professionals trained to manage any travel emergency.
Call 1-800-527-0218 to access services in the USA, Canada, Puerto Rico, US Virgin Islands, and Bermuda. For all other locations call 1-410-453-6330 (call collect). Your MEDEX group number is: 7088. You may also reach MEDEX at operations@medexassist.com.