Residential Maintenance Service Survey

Please take a few minutes to answer the following questions. This survey is anonymous and all results will be published after the survey.

Year in school:

        Family, Graduate, Adult Learner Housing

Residence Life Status:

Please rate the following:

  1. When you have submitted a route maintenance card, has it been completed in the next 10 days?

    If no, how long has it taken?

  2. After the work has been completed, was it completed to your satisfaction?

    Do you have any additional comments?

  3. Are the repairs completed with competency and courtesy?

    Do you have any additional comments?

  4. Is the route maintenance person in your area with adequate frequency?

  5. How do you feel about the overall look of your housing area?

    Do you have any additional comments?

Please use the below area to make additional comments that will help us better our service to you. (i.e. What could we have done to handle your request better? Where do we need to improve? Was exceptional service provided and if so by whom?)