Frequently Asked Questions

Where is my student mailbox located and how long will I have it?
What happens to my mail during the summer?
When does my mail get put into my mailbox?
What happens if I receive a package?
What does the Mail Center accept as payment?
Can I buy stamps at the Mail Center?
When is the mail picked up?
What if I am expecting something on Saturday?
May I borrow a hand truck?
Where is the nearest U.S. post office?
How do I change my address if needed?
I can’t remember my combination so what do I do?
What happens to my mail if I study off campus or take a leave of absence?
What is the mailing address if I want to send my student a package?

Where is my student mailbox located and how long will I have it?
Student mailboxes are located outside of the Student Union Building. You are assigned a mailstop when you first enroll at SPU, and you keep the same mailstop assignment as long as you live in campus housing.

Once you have moved into off-campus housing, your mail will be forwarded to that address if you have notified Mailing Services and made the change in Banner. You will also need to notify the USPS of your change of address.

What happens to my mail during the summer?
All student mailstops are closed during the summer unless you reside in campus housing. Your First-Class Mail will be forwarded to your permanent address which is found in Banner. Campus mail will be returned to the sending department.

What about magazines?
We are only able to forward First-Class Mail. Non-Profit and Presorted Standard mail is recycled. Please contact your subscription provider and let them know of your summer address and they will then be re-routed by the Post Office to that address.

When does my mail get put into my mailbox?
Students’ incoming mail is sorted and put into their mailboxes by 3 p.m. Monday through Friday.

What happens if I receive a package?
You will be notified through your SPU email account that you have received a package in the Mail Center. The email will indicate your mailstop number and the location of your package in the Mail Center. Please indicate those two pieces of information to our staff and we can quickly retrieve your package for you.

What does the Mail Center accept as payment?
Cash, check, or Falcon Funds on your Falcon Card.

Can I buy stamps at the Mail Center?
Yes. We sell stamps, envelopes, packing materials, and various-sized boxes.

When is the mail picked up?

  • Mail is picked up at 3 p.m. Monday-Friday.
  • UPS is picked up at 3:30 p.m. Monday-Friday.

What if I am expecting something on Saturday?
The Mail Center is closed on Saturday, Sunday, and holidays. You may pick up your packages the following Monday when Mailing Services is open.

May I borrow a hand truck?
Faculty, staff, and students may borrow Mailing Services hand trucks. Provide your Falcon Card for check-out purposes.

Where is the nearest U.S. post office?
There are two close to the campus:

  • Ballard Post Office at 5706 17th Ave NW, Seattle, 98107 (206-781-4656).
  • Queen Anne Post Office at 415 1st Ave N, Seattle 98109 (206-378-4000).

Maps to those locations with Transit routes are available in the Mail Center.

How do I change my address if needed?

  • Enter the Banner System.
  • Input your student ID number and password.
  • Click on Personal Information.
  • Click on Update Address and Phone.
  • Go to Selection box located at bottom of page and click on drop-down arrow.
  • Choose which address you wish to change from list.
  • Click on Submit.
  • Type in your change of address and click on Submit.

I can’t remember my combination so what do I do?
Instructions are on page 2 of this Mailstop informational PDF, including how to retrieve your combination.

What happens to my mail if I study off-campus or take a leave of absence?
Your First-Class Mail will be scanned to you in an email, asking for instructions to either open it and scan the contents, hold it here at Mailing Services, forward your mail, which would be charged to your Falcon Funds, or return it to the sender. It will be held at Mailing Services until your return to campus unless otherwise instructed.

What is the mailing address if I want to send my student a package?
Please mark clearly your return name and address in the upper left-hand corner of the mail piece. Address the package as follows:

Your student’s name
Seattle Pacific University
3307 3rd Ave W Mailstop # __________ (your student received this at enrollment)
Seattle, WA 98119

Addressing your package incorrectly will cause delays, or the package to be undeliverable. Thank you for addressing it completely so that we can get it to your student in an accurate and timely manner.

Our staff is available to help you if you have any questions or concerns regarding mail for your student.