Patient Rights and Responsibilities

Patient responsibilites

• To present accurate identifying information.
• To present details of illness or complaint in a direct and straightforward manner.
• To cooperate responsibly with all persons involved in the health care process.
• To keep appointments on time.
• To cancel appointments with as much advanced notice as possible.
• To comply with the treatment plan provided by the health professional.
• To ask for clarification whenever information or instructions are not understood.
• To provide both positive and negative feedback to the health professional responsible for care.

Patient rights

• To be provided with courteous, considerate, and respectful care.
• To be provided privacy and confidentiality with regard to treatment and medical advice.
• To review your medical records with a health care professional.
• To be assured of complete confidentiality in relation to all patient medical information unless authorization is provided by patient. The exceptions to this is when it is a matter of public health or when it is mandated by law.
• To be informed of the effectiveness of treatment, and to know of possible risks, side effects or alternate methods of treatment.
• To refuse treatment, or to ask for a second opinion, or an alternative course of treatment, and to be informed of personal responsibilities involved in seeking medical treatment and maintaining health and well being after treatment.
• To bring any dissatisfaction to the attention of the Health Services director.
• To read and acknowledge receipt of the HIPAA regulations as required by law, and as issued by the U.S. Department of Health and Human Services. See HIPAA information (PDF).