Student Financial Services
Seattle Pacific University
3307 Third Avenue West, Suite 114
Seattle, WA 98119-1922
(Please allow up to two business days for a response.)
Phone: 206-281-2061 | 800-737-8826
(Please allow up to one business day for a response.)
Office: Demaray Hall 10
Adjusted lobby hours: Due to the COVID-19 outbreak, SFS will have an adjusted Autumn Quarter schedule.
SFS lobby in-person assistance is by appointment only on Monday, Wednesday, and Thursday. Please call or email to set up an appointment.
Please note that SFS is following SPU guidelines by requiring all visitors to wear a face covering, practice social distancing, and complete the SPU self-attestation.
• If you are unable to wear a mask, please call us at 206-281-2061 so that we can serve you remotely.
• Social distancing will require that no more than 3 visitors can be helped in the SFS lobby at any one time; current and prospective students may have one more person with them when visiting SFS.
• The SPU health self-attestation is required to all visitors, students, and employees to be on campus.
Service information: SFS has several ways to provide you service. Due to the COVID-19 outbreak, SFS will have adjusted lobby hours (please see above). Additionally, SFS Counselors are available remotely for personal appointments via phone or virtually through Zoom or Microsoft Teams.
SFS strongly encourages questions to be sent via email to firstname.lastname@example.org or by a phone call to 206-281-2061. Our phone lines will remain on during typical business hours and we will be actively responding to emails.
Payments can me made online or through the drop box located outside of SFS facing Bertona Street. During this time, SFS prefers online or paper check for payment.
You may submit documents or forms via mail, fax, or email. If you are sending documents with personalized information such as Social Security Numbers, please note that mail and fax are the safest and preferred options.
Typical business hours: Monday–Wednesday and Friday, 9am-4:30pm; Thursday, 9:30am - 4:30pm.