Note: To prevent unauthorized access to confidential information, callers who want to discuss a specific student’s account or financial aid will be asked to answer a security question established by the student.

SFS Leadership and Administrative Team 

This team provides strategic leadership for SPU’s financial aid and student account programs, and ensures the smooth day-to-day functioning of the office.

SFS Counseling and Customer Service Teams

Who do you need to contact?

• SFS counselors provide detailed, one-on-one guidance about financial aid options, eligibility, and offers of financial assistance.
• SFS coordinators answer questions about all aspects of financial aid and student accounts.
• The Office of Student Employment manages on-campus student employment and work-study programs.

SFS counselors

Student Financial Services counselors provide detailed, personal guidance about financial aid options, eligibility, and offers of financial assistance. They also give presentations at local high schools, to students considering SPU, and to new and current students on campus.

SFS coordinators
Student Financial Services coordinators help families navigate how to pay for SPU; explain the FAFSA/financial aid process, costs, and payment options such as payment plans, third-party billing, employer reimbursement, and tuition discounts.

Student Employment
Student Employment manages state and federal work study programs, including confirming and monitoring students’ eligibility. To contact the Office of Student Employment, email ose@spu.edu.

SFS Programs

Manages student account programs that need special attention, such as third party billing, employer reimbursement and study abroad. Also the liaison to resolve unique student account issues (e.g., registration, parking, health services, housing, athletics, and the private college 529 plan).

Collections

Provides repayment assistance and pursues collection of delinquent Perkins, Nursing, and SPU Institutional loans and student accounts.

Loans and Operations Support Team

The Loans and Operations Support Team is responsible for the technical and reporting needs of the office. This team processes Direct, Grad PLUS, PLUS, and alternative loans, and are students’ liaisons with the lenders. They also provide Perkins, Nursing, and SPU Institutional loan documents.